Sign me up! How can I get started? Take a look at our packages! Once you have chosen the package of your choice, please contact us to discuss the details of your project. We will give you a custom quote based on your needs and we'll help you make the right decision. How much do you charge for website design? Our custom packages start at $1800 for custom web design. We also offer premade websites starting at $1,000 depending on the complexity of the design and the features included. What is your payment schedule and when is it due? 50% is required to begin any project. If you need a payment plan, a 25% deposit is due to book your start date on our waiting list. Your second 25% payment is due on your start date. The final 50% pending balance is due after design and layout approval, prior to transfer of your site, admin access, content upload, and file delivery. Why is there a waiting list? We take on only a few projects each month, giving you the attention that your project needs. Why do your packages cost so much in comparison to others? Our boutique web designs are not templates, skins, themes, or budget cookie cutter designs. Each site is search engine friendly and easy to maintain yourself without any monthly maintenance or license fees. When you hire Pixeldiva Designs, you will receive a full featured e-commerce shopping cart and our personalized service. Read our Why Choose Us? page .
What is independent e-commerce? Your e-commerce site will be completely independent. Upload unlimited products and pages yourself. You will fully own your domain and your site regardless of who you use as a web host. Your site will never be conditionally tied into a shopping cart monthly plan. We do not lease or license carts, and you can maintain and update your site without the need for monthly or maintenance fees. What will my monthly costs be? No monthly fees. None. Nothing. Zero. Aside from your yearly web hosting cost and your domain, your website will cost you nothing to maintain. This applies to all of our custom and premade website packages. If you require extra customizations or 3rd party services that are separate from your cart, then additional fees may apply but they would be optional and not necessary. Who do you recommend for web hosting and domains? Pixeldiva Designs offers green affordable boutique web hosting plans starting at $85 a year with maintenance and free tech support included. If you would prefer an independent web host, we would recommend Hostgator.com, Hostmonster.com and Siteground.com. Almost all web hosts are compatible except for GoDaddy and Yahoo Web Hosting. For domains, we recommend that you purchase your domain name (www.yourwebsitename.com) separate from your web hosting plan. Use GoDaddy.com or Enom, so that you have complete control over your domain regardless of your host. Which payment methods do you accept? We accept Paypal and Google Checkout. We do not accept personal checks or e-checks. Do you offer 'layaway' or payment plans? We offer a 25% waiting list retainer and 50% deposits for big projects (services over $550). The remaining 50% is due before delivery. A website is an investment just like product inventory and business materials are and should not be a problem to pay for. We do not accept physical goods as payment, trade ins, or business offers to become your partner in lieue of payment. Can you put my project on hold, switch my package, cancel my project or can I request a refund? All payments are non-refundable. Please read our terms for more details on what we expect from you as a client and what you can expect from us. Projects or payments cannot be postponed, canceled or downgraded. Cancellations are not allowed except by mutual consent. If you cannot complete the project, are lacking funds or are not satisfied, you can cancel the project but your non-refundable deposit will be forfeited due to your project cancellation. Can you reschedule my project? Yes, in the case of a natural disaster or death of a family member. Please contact us through out toll-free numer or through email. Your project cannot be delayed or rescheduled due to other personal issues. If our emails have not been replied to within 14 business days and no attempts to contact us have been made, your project will be cancelled due to lack of communication. I have no experience with websites, e-commerce and selling online. Do you give assistance? Yes. We are here to help you and we're very patient and understanding! Most of our clients have no previous experience and require help. We offer FREE unlimited technical assistance through email. Your website will come with an easy instruction sheet and an ebook manual. Our All Inclusive Package and 12-in-1 Package also include phone assistance and a walkthough session after delivery.
What is it like working with Pixeldiva Designs? We try to make the website process as easy as possible for you. We treat you as we like to be treated. All of your questions are answered to the best of our ability using non-technical terms so that you can understand what we're talking about. Once you are a client of Pixeldiva Designs, you will always be our client. Your success is our success, so we want your e-commerce site to be the absolute best site it can be. We will work with you so that your dreams of becoming a successful entrepreneur become a reality. Sign me up! How can I get started? Take a look at our packages! If you have any extra questions, please email us and we can discuss your needs and design style.
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